WOW Tour Guide - Registration
WOW TOUR GUIDE CAMPAIGN PROGRAMME |
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@ SM Mall of Asia
22-25 April 2010
Day 1 – April 22
| SCHEDULE |
TOPICS/ACTIVITIES |
| 10:00 – 10:30 |
Attendance/ registration |
| 10:30 – 10:40 |
Briefing/Orientation |
| 10:40 – 12:00 |
Overview of the Tourism Industry |
| 12:00 – 1:30 |
LUNCH BREAK |
| 1:30 – 3:30 |
Effective Communication Skills |
| 3:30 – 5:30 |
Basic First Aid |
Day 2 – April 23
| 10:00 – 10:15 |
Attendance |
| 10:15 – 12:00 |
Cultural Appreciation & Historical Perspective in Philippine History |
| 12:00 – 1:30 |
LUNCH BREAK |
| 1:30 – 3:30 |
Values Formation |
| 3:30 – 5:30 |
Effective Customer Service |
Day 3 –April 24
| 10:00 – 10:15 |
Attendance |
| 10:15 – 12:00 |
Nature Interpretation |
| 12:00 – 1:30 |
LUNCH BREAK |
| 1:30 – 2:30 |
Introduction to Guest Relations, Reception and Guiding |
| 2:30 – 3:30 |
Duties and Responsibilities of a Tour Guide |
| 3:30 – 5:30 |
Practical Guiding Techniques |
Day 4 –April 25
| 10:00 – 10:15 |
Attendance |
| 10:15 – 12:00 |
Tour Script Preparation and Presentation |
| 12:00 – 1:30 |
LUNCH BREAK |
| 1:30 – 5:00 |
Tour Script Preparation and Presentation (continuation) |
| 5:00 – 5:30 |
Closing Ceremonies/ Presentation of Certificates |
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| Venue |
Addresses & Schedule |
Maps Link |
Blogs |
Forum |
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SM MALL OF ASIA |
SM Central Business Park I, Island A, Bay City, Pasay City |
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April 22 to 25, 2010 |
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SM BAGUIO |
Luneta Hill, Upper Session Road corner Governor Pack Road, Baguio City, Benguet |
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May 21 to 23, 2010 |
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SM NAGA |
Naga City |
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June 11 to 13, 2010 |
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SM CEBU |
North Reclamation Area, Cebu City |
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June 25 to 27, 2010 |
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SM ILOILO |
Iloilo |
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July 9 to 11, 2010 |
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SM BACOLOD |
Reclamation Area, Bacolod City |
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July 23 to 25, 2010 |
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SM DAVAO |
Quimpo Boulevard corner Tulip Drive, Ecoland Subdivision, Brgy. Matina, Davao City |
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August6 to 8, 2010 |
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SM CAGAYAN DE ORO |
Materso Avenue cor Gran Via St., Brgy. Carmen, Cagayan de Oro City, Misamis Oriental |
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August 20 to 22, 2010 |
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